AI chat agents
Answer customer questions, qualify leads, and book appointments on WhatsApp, Instagram, and your website.
- Replies in seconds, day or night
- Hands over to your team when needed
AI automation and software development
AI agents and automation, built around your business.
We design and build AI agents, automated workflows, and custom software that handle enquiries, paperwork, and data entry around the clock.
Customer enquiry
Integrates with the tools your team already uses
Services
What we build
From a single AI agent to a full custom platform, we take care of planning, development, and ongoing support.
AI voice agents
Handle inbound and outbound calls for bookings, reminders, follow-ups, and first-line support.
- Natural, multilingual voices
- Every call logged and summarised
Workflow automation
Remove the manual steps from invoicing, approvals, reporting, and data entry across the tools you already use.
- Fewer errors and re-keying
- Hours back for your team every week
Document processing
Read invoices, receipts, forms, and contracts, check the data, and send it straight to the right system.
- Works with scans and PDFs
- Exceptions flagged for review
Custom software
Web apps, internal tools, customer portals, and mobile apps designed around how your business runs.
- Built to your requirements
- You own the code
Systems integration
Connect your ERP, CRM, accounting, and e-commerce platforms so data stays accurate everywhere.
- One source of truth
- Real-time sync between systems
Process
How we work
A simple, transparent process that starts small and proves value before scaling up.
- 01
Discover
We learn how your team works today and pinpoint where automation will save the most time and money.
- 02
Plan
You receive a clear proposal with scope, timeline, and cost before any development begins.
- 03
Build and launch
We build in short cycles, test with your real data, and go live once everything works as expected.
- 04
Support and improve
We monitor, maintain, and keep improving your systems as your business and the technology evolve.
Why us
A technology partner that stays accountable
We combine practical AI expertise with solid software engineering, and we measure success by the time and cost we save you.
Industries we work with
- Retail and e-commerce
- Healthcare and clinics
- Logistics
- Property
- Education
- Professional services
- Food and beverage
- Manufacturing
Built around your workflow
We start with how your team works today and design the technology to fit it, so adoption is easy.
Clear scope and pricing
Written proposals, agreed timelines, and regular progress updates in plain language.
Secure by design
Access controls, encrypted data, and PDPA-compliant handling of personal information from day one.
Long-term partner
We stay on after launch to maintain, improve, and extend everything we build for you.
FAQ
Frequently asked questions
Can't find your answer? Email us at info@tulussymphony.com.
Is AI automation suitable for small and mid-sized businesses?
Yes. Smaller teams often see the biggest benefit, because every hour spent on repetitive admin is an hour taken away from customers and growth. We usually start with one focused project so the return is clear before you invest further.
Will AI replace my staff?
Our goal is to remove repetitive tasks, not people. Your team spends less time answering the same questions and copying data between systems, and more time on work that needs their judgement. Every agent we build can hand over to a person when a conversation needs it.
How long does a typical project take?
A focused project such as a single AI agent or automated workflow usually takes a few weeks. Larger builds like customer portals or multi-system integrations take longer. You will receive a detailed timeline before work begins.
How much does it cost?
Pricing depends on scope and complexity, so every project is quoted individually. After an initial discussion, we send a written proposal with a clear breakdown of costs.
Which AI models do you use?
We choose the right model for each job, including models from Anthropic, OpenAI, and Google, as well as open-source models that can run on your own infrastructure. The choice depends on accuracy, language support, cost, and data requirements.
How do you keep our data secure?
We follow the Personal Data Protection Act (PDPA), collect only the data that is needed, restrict access by role, and encrypt data in transit and at rest. If your industry has additional requirements, we build to those as well.
Do we own what you build?
Yes. The source code, data, and accounts belong to you, and we provide full documentation at handover.
What support do you provide after launch?
Every project includes a support period after go-live. After that, you can choose a monthly plan covering maintenance, monitoring, updates, and further improvements.
Let's talk about your project
Tell us what you would like to automate or build, and we will get back to you with next steps.
info@tulussymphony.com